/* Ticket Management Styles */
.tickets-container {
    padding: var(--space-6);
    max-width: 1400px;
    margin: 0 auto;
}

.tickets-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: var(--space-6);
}

.tickets-stats {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: var(--space-4);
    margin-bottom: var(--space-6);
}

.tkt-stat-card {
    background: var(--surface-card);
    border: 1px solid var(--surface-border);
    border-radius: var(--radius-lg);
    padding: var(--space-4);
    display: flex;
    align-items: center;
    gap: var(--space-4);
}

.tkt-stat-icon {
    width: 48px;
    height: 48px;
    border-radius: 12px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 24px;
    background: var(--surface-hover);
}

.tkt-stat-info { display: flex; flex-direction: column; }
.tkt-stat-value { font-size: 24px; font-weight: 700; color: var(--text-primary); }
.tkt-stat-label { font-size: 12px; color: var(--text-secondary); text-transform: uppercase; letter-spacing: 1px; }

/* Tabs */
.tkt-tabs {
    display: flex;
    gap: var(--space-4);
    border-bottom: 1px solid var(--surface-border);
    margin-bottom: var(--space-6);
}

.tkt-tab {
    padding: var(--space-3) var(--space-6);
    background: transparent;
    border: none;
    border-bottom: 2px solid transparent;
    color: var(--text-secondary);
    font-weight: 600;
    cursor: pointer;
    transition: all 0.2s;
}

.tkt-tab:hover { color: var(--text-primary); }
.tkt-tab.active {
    color: var(--primary-400);
    border-bottom-color: var(--primary-400);
}

/* Kanban/List View */
.tkt-list {
    display: flex;
    flex-direction: column;
    gap: var(--space-3);
}

.tkt-item {
    background: var(--surface-card);
    border: 1px solid var(--surface-border);
    border-radius: var(--radius-lg);
    padding: var(--space-4);
    display: grid;
    grid-template-columns: 80px 1fr 150px 150px 120px 100px;
    align-items: center;
    gap: var(--space-4);
    transition: all 0.2s;
    cursor: pointer;
}

.tkt-item:hover {
    border-color: var(--primary-500);
    transform: translateX(4px);
}

.tkt-id {
    font-family: monospace;
    color: var(--text-tertiary);
    font-weight: 600;
}

.tkt-main { display: flex; flex-direction: column; gap: 4px; }
.tkt-title { font-weight: 600; color: var(--text-primary); }
.tkt-desc-preview { font-size: 13px; color: var(--text-secondary); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }

.tkt-meta { font-size: 13px; color: var(--text-tertiary); display: flex; align-items: center; gap: 6px; }
.tkt-meta img { width: 20px; height: 20px; border-radius: 50%; }

/* Badges */
.tkt-badge {
    padding: 4px 10px;
    border-radius: 12px;
    font-size: 11px;
    font-weight: 600;
    text-transform: uppercase;
    text-align: center;
}

.badge-new { background: #3b82f620; color: #3b82f6; }
.badge-approved { background: #10b98120; color: #10b981; }
.badge-returned { background: #f59e0b20; color: #f59e0b; }
.badge-progress { background: #8b5cf620; color: #8b5cf6; }
.badge-done { background: #06b6d420; color: #06b6d4; }
.badge-closed { background: #64748b20; color: #64748b; }

.prio-high { color: #ef4444; font-weight: 700; }
.prio-medium { color: #f59e0b; }
.prio-low { color: #22c55e; }

/* Modal */
.tkt-modal-grid {
    display: grid;
    grid-template-columns: 2fr 1fr;
    gap: var(--space-6);
    height: 100%;
}

.tkt-details-main {
    padding-right: var(--space-6);
    border-right: 1px solid var(--surface-border);
    display: flex;
    flex-direction: column;
    gap: var(--space-6);
    overflow-y: auto;
}

.tkt-details-sidebar {
    display: flex;
    flex-direction: column;
    gap: var(--space-4);
}

.tkt-timeline {
    margin-top: var(--space-6);
    border-top: 1px solid var(--surface-border);
    padding-top: var(--space-4);
}

.timeline-item {
    display: flex;
    gap: var(--space-3);
    margin-bottom: var(--space-4);
}

.timeline-icon {
    width: 32px;
    height: 32px;
    border-radius: 50%;
    background: var(--surface-hover);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 12px;
    flex-shrink: 0;
}

.timeline-content {
    background: var(--surface-elevated);
    padding: var(--space-3);
    border-radius: var(--radius-lg);
    flex: 1;
}

.timeline-header {
    display: flex;
    justify-content: space-between;
    margin-bottom: var(--space-2);
    font-size: 12px;
    color: var(--text-tertiary);
}

.msg-bubble {
    font-size: 14px;
    color: var(--text-secondary);
    line-height: 1.5;
}

.action-bar {
    display: flex;
    gap: var(--space-2);
    margin-top: auto;
    padding-top: var(--space-4);
    border-top: 1px solid var(--surface-border);
}

@media (max-width: 1024px) {
    .tkt-modal-grid { grid-template-columns: 1fr; }
    .tkt-details-main { padding-right: 0; border-right: none; max-height: 300px; }
    .tkt-item { grid-template-columns: 1fr; gap: var(--space-2); }
}